Shipping & Returns
Shipping
All desks are built to order and ship within 3–5 weeks of payment.
Addis Ababa: Free delivery. We deliver and set up your desk at no extra charge.
Other cities: Shipping costs vary by location. We'll quote you before confirming the order.
You'll receive tracking information once your desk ships.
Returns
We offer a 30-day return policy on all products.
If you're not satisfied, contact us within 30 days of delivery. We'll arrange a free pickup in Addis Ababa.
Products must be in original condition. Custom-sized desks are non-refundable.
Warranty
Frame: 5-year warranty on the electric lift mechanism.
Wood top: 2-year warranty against manufacturing defects.
Contact us at hello@ergolevel.store for warranty claims.